REFUNDS & CANCELLATIONS

Clear review of order problems.

Refund and cancellation handling depends on the purchased product, whether work has begun, whether a digital product has been delivered, and the terms shown at checkout.

Contact us promptly

If you believe you purchased the wrong package or there is a problem with an order, contact support@arqs.ca as soon as possible and include the checkout email and product name.

Recurring plans

Recurring products are identified as recurring before purchase. Cancellation requests apply to future renewal periods unless a different term is shown at checkout.

Services already underway

Where substantive work has already begun or deliverables have been provided, refund eligibility may be limited by the work completed and the purchased scope.